ZenAdmin's implementation of Mobile Device Management and endpoint security has fortified our IT infrastructure, ensuring compliance and protection across all devices. Their support was also instrumental in our successful ISO 27001:2022 certification, streamlining our path to compliance.
Agriportance is a leading agricultural technology company on a fast growth trajectory, scaling its headcount by 55% within a single year. As the team expanded, so did the complexity of its IT environment: more devices to manage, more employees to onboard, and a growing need for security and compliance infrastructure.
With no dedicated IT function in place, the company needed an IT partner who could not only keep pace with growth but stay ahead of it.
The Challenge
Before ZenAdmin, IT responsibilities at Agriportance fell on the HR team and Co-Founder, a common but costly arrangement for fast-growing startups. Three core problems compounded each other:
“Managing IT for a rapidly growing team was a significant challenge for us. The absence of centralized device management and standardized processes resulted in security vulnerabilities and operational bottlenecks.”
The Solution
ZenAdmin stepped in as Agriportance's dedicated IT function, deploying a comprehensive stack of services tailored to the company's scale and growth stage. Key solutions implemented:
Use Case
Agriportance's Challenge: Every new hire required 2-3 hours of manual IT setup across multiple disconnected platforms (no templates, no automation, no consistency). As the team scaled from 18 to 28 employees in a year, this approach was simply unsustainable for a non-IT team managing IT as a side function.
ZenAdmin's Solution: ZenAdmin automated onboarding and offboarding workflows end-to-end within the ZAP platform. Device assignments, account provisioning, and app access are now triggered automatically, reducing per-employee setup time to 5 minutes (a 96% reduction in time spent).
“Delegated IT management allowed HR and leadership to focus on strategic priorities.”
With 21 combined onboardings and offboardings already processed, Agriportance's HR team and Co-Founder have reclaimed hundreds of hours previously lost to manual IT coordination.
Use Case
Agriportance's Challenge: Rapid headcount growth without centralized device management created compounding security risk. Devices were being set up inconsistently, endpoint protection was uneven, and the company had no structured path toward security compliance, a significant liability for an organization handling sensitive agricultural data.
ZenAdmin's Solution:ZenAdmin deployed Mobile Device Management (MDM) and endpoint security across the entire workforce, ensuring every device, whether in office or remote, was secured, monitored, and compliant. This security foundation also became the backbone of Agriportance's successful ISO 27001:2022 certification.
“Their support was also instrumental in our successful ISO 27001:2022 certification, streamlining our path to compliance.”
The certification not only strengthened Agriportance's internal security posture but also signals enterprise-grade trustworthiness to customers and partners.
Use Case
Agriportance's Challenge:At 28 employees and growing, hiring a full-time IT team wasn't yet justifiable but the IT workload had grown well beyond what HR and leadership could absorb. Tickets went unresolved, response times were slow, and the team had no clear escalation path for technical issues.
ZenAdmin's Solution:ZenAdmin became Agriportance's dedicated IT function, handling 180 IT tickets year-to-date with an average first response time of 5 minutes 13 seconds and 96% SLA compliance. For a company without an internal IT hire, this level of responsiveness would otherwise be impossible to achieve.
“ZenAdmin Platform is a single source of information that provides a clear view of everything happening within your IT function.”
The result: Agriportance gets enterprise-quality IT support at a fraction of the cost of building an in-house team, while leadership stays focused on growing the business.
The Relationship
The Starting Point: Agriportance came to ZenAdmin at a critical inflection point: growing fast, with no IT infrastructure, no centralized device management, and a team stretched thin managing IT as a side responsibility. ZenAdmin stepped in and built the function from the ground up.
The Transformation:Within a year, Agriportance went from 2-3 hour manual onboarding to 5-minute automated workflows, from scattered device management to 125 devices tracked centrally, and from security gaps to a full ISO 27001:2022 certification. These aren't incremental improvements, they are structural upgrades to how the company operates.
The Outlook: With a 55% headcount increase already absorbed smoothly and a secure, compliant foundation now in place, Agriportance is positioned to continue scaling, with ZenAdmin growing alongside it.
Expert IT helpdesk coverage that keeps your team unblocked without the overhead of building an internal IT function
Onboarding and offboarding processes automated end-to-end, so HR and leadership can focus on the business, not the logistics
Every device, procurement, setup, allocation, and decommission, managed from a single platform with full visibility
MDM and endpoint security deployed across your workforce, ensuring every device is protected whether in-office or remote
Structured IT processes and security frameworks that support certifications like ISO 27001:2022 without the chaos of doing it alone
Built to grow with you, whether you're doubling headcount or expanding into new locations, ZenAdmin scales without friction
Responsive, collaborative, and genuinely invested in your success; a true IT partner, not just a vendor
ZenAdmin is the all-in-one IT management platform purpose-built for companies with distributed workforces. From device procurement and warehousing to onboarding automation and 24/7 IT support, everything your IT team needs, in one place.
![[object Object]-icon](/_next/static/media/brighter_ai.0gymv.yk.--94.svg){kind=small}
![[object Object]-icon](/_next/static/media/cycle.0sn5vz-vca-tg.svg){kind=small}
![[object Object]-icon](/_next/static/media/optilyz.10uq89hw71.20.svg){kind=small}
![[object Object]-icon](/_next/static/media/beam.0~tkxape9-091.svg){kind=small}
![[object Object]-icon](/_next/static/media/mindbody.15txgvw3apauy.svg){kind=small}
![[object Object]-icon](/_next/static/media/workato.0d51282_hu7a2.svg){kind=small}
![[object Object]-icon](/_next/static/media/multiplier.0fsw5_q4ewx3d.svg){kind=small}
![[object Object]-icon](/_next/static/media/quincus.0zpross8fjrym.svg){kind=small}
![[object Object]-icon](/_next/static/media/carousell.0k1-ekm4gabi3.svg){kind=small}
![[object Object]-icon](/_next/static/media/cybus.18ci.j36e5kq1.svg){kind=small}
![[object Object]-icon](/_next/static/media/vytal.0m0eemf3ad4do.svg){kind=small}